Benefits of VoIP System

Top 3 Benefits of VoIP Systems

VoIP System for BusinessSouth Florida companies who have not upgraded their office phone systems from legacy PBX lines to Voice over Internet Protocol (VoIP) are often unaware of what they are missing. What is interesting about business owners who have not switched to VoIP is that they are likely operating office data networks. Even with that, they have not gotten around to embracing the power of making their voice communications digital. In fact, they may already be using VoIP in a limited capacity without realizing it.

Voice calls made from mobile applications such as Skype and WhatsApp are conducted over VoIP networks; in some cases, these calls are said to be handled through the Session Initiation Protocol (SIP), but they are all part of the internet service. If you operate a business in Fort Lauderdale, here are three things you should know about VoIP:

1- Savings Are Guaranteed With VoIP Services

What is the first thing business owners notice after upgrading from PBX to VoIP? Their monthly bill for phone calls is sharply lower. In many cases, companies do not have to make hardware expenditures outside of a couple of routers and VoIP adapters that allow them to use their existing desk phones. 

Should you opt for a cloud-hosted VoIP system, you will be able to choose from affordable monthly subscription plans. You can always use PC workstations or even laptops as replacements for headsets. Choosing a commercial fiber network solution along with a VoIP upgrade is not only affordable but also very smart.

2- High Speed Unified Communications

A VoIP system can do more than just making digital calls. Once you decide to implement UC as a new business process in your office, all of your communications can be fully integrated and made portable. This means that all your voice calls, emails, text messages, faxes, voicemail, and internet chats can be handled from a single web portal.

Your VoIP system configuration can add flexibility. You may also be able to transfer business calls to smartphones or to employees working from home. With UC enable on your system you can access your phone system from just about internet-connected is available. You only need an up to date browser.

3- Future-Proofing Your Business Communications And Call Quality

Business owners now know about the importance of an efficient communications system. Let’s say a Broward company that delivers foodservice supplies strikes a new partnership now they want to expand operations to Miami-Dade and Palm Beach, now they are requiring a call center. With a VoIP system already in place, adding new service numbers and assigning lines to their new agents this can be done now in just one day with a click of a button

Scalability is not the only benefit, it’s your company being able to offer (WebRTC) Call functionality. WEbRTC is a feature, customers can use to video conference right phone or PC.browsers.

Let QXC Upgrade Your Phone System

The best way to handle a VoIP upgrade is to start with fiber optic internet connections. QXC is an established Fort Lauderdale fiber network provider. We ensure your internet access has sufficient, bandwidth, and stop any latency on your data network. The same goes for the VoIP system.

 For more information about VoIP or fiber to help boost up your operations. Call your QXC services provider, so, contact us today. Let us run fiber optic cables for your commercial home or business. 

VoIP Phone Service

Local Fort Lauderdale VoIP Phone Providers for Small Businesses

Running a business is hard. You need to juggle many hats as the owner, vice-president, or office executive. 

Why Do You Need To Switch To A VoIP System?

Voice over Internet Protocol, or VoIP, exists to provide phone services online. They have more functionality than regular landlines and allow businesses to outsource call services more easily. You can reroute calls with less hassle, and avoid busy lines. In addition, you can make and receive more phone calls, and maximize your business potential. 

More importantly, you can compress and store information more easily. Phone calls are made using analog systems; VoIP converts the analog data into electric, stores them into transferrable packets, and organizes them accordingly. This allows your business a higher carrying capacity for phone calls. You can also organize your phone interactions under one system in the case of an emergency or creating an electronic trail.  

Let’s consider you own a small business on the coast. Especially in Florida, local lines tend to shut down due to power outages and hurricanes. How will you protect your data, and stay in contact with clients? You want to have reliable alternatives to access your Internet and work connections. Having VoIP cloud systems mean that you have that backup, and can notify everyone about delays on projects and when you plan to return to business. Power surges will never swallow your data again. 

Our Internet services use fiber-optic cables, which offer the fastest and highest quality connection. That way, the two systems can work in tandem. We offer the VoIP to go with access to the fiber-optics as well. Our system creates stronger and faster connections, which in turn make our VoIP system capable of handling high signal exchanges. 

Premium VoIP Services and Phone Solutions Are Available

If you are looking to receive premium VoIP services, we can offer you a complete phone system that comes with all of the latest technological advances. These advanced features will include, but will not be limited to, the following:

  • As many phone line connections as you may require
  • A custom phone number for each line
  • Customer support
  • Call recording
  • Cloud-based support
  • Video conferencing
  • Support for mobile devices
  • Auto-attendant
  • Full service on your internet connection

Moving to VoIP lets you cut costs while enabling you to have these additional features, which land and mobile lines lack. You can multitask while on calls and complete assignments more quickly. Make unlimited phone calls, with long-distance and international locations. Save your voicemails online to have verbal logs. Create an interactive voice menu, and customize for mobile options for employees out of the office. 

Organize With Automated Phone Systems

Why do you need an automated attendant? To organize your phone system and direct your calls without annoying customers and maintaining efficiency. The auto-attendant works as an electronic secretary and operator, sending callers to appropriate employees and inboxes, without needing human interference. It has a programmed voice that will respond, without sounding like a monotonous robot. 

Let’s say you are a carpentry business, and someone calls to ask about custom-made furniture. An auto attendant would tell them which button to press for your custom furniture employee, or which voicemail to leave a message. If the caller knows the extension, they can dial accordingly. The system saves the trouble of a secretary or owner picking up and having to either transfer the call or hand the phone to their furniture maker.

Not convinced? The auto attendant can even reach mobile and computer numbers, which makes the system extremely versatile and flexible. You can even choose to switch from personal to work phones if you wish when the occasion arises. 

VoIP systems offer the best support for auto attendants. The Internet’s carrying capacity and cloud backup mean that in the case of a crash, you can reset the system to designated settings. That’s why we offer auto attendants at QXC.  

Automated Phone System

Full Cloud-Based Support For A Wide Range Of Services

You often worry about cutting costs, and phone bills. Especially if you reach out to clients by phone, to schedule meetings or convey important feedback on projects, you don’t want phone companies to cut off your service abruptly because of the amount of calls skyrockets. It will happen when you grow. Email is reliable, but sometimes you need that interaction with clients in addition to face-to-face meetings. 

Using cloud support for your phone means you won’t have to pay the landline company for those calls. We provide easy setup, which will also save time for your business as opposed to handling regular phone systems. You won’t have any additional costs on hardware or setup once we lay down the foundation. 

How does cloud support work? It’s quite simple; at QXC, we maintain an independent cloud that is password protected. We set up phones that are connected to the Internet and negotiate with ISPs to prevent Internet disruptions proactively. Our servers support the cloud and offer multi-factor authentication so that you won’t have to worry about security. When you need assistance, reach out to our customer service.  

Our systems are backed up on the cloud to provide the ultimate level of security. You won’t need to worry about potential hacks or leaks because we use thorough authentication to protect your data. In the case of relocating offices, your data will also remain available to you, even in case of emergency.

Get The Best Customer Service With Your New Deal

Our customer service options are truly second to none. We adjust our systems for clients of all sizes, large and small. When you open a small business, we can offer you a VoIP phone system that will contain all of the features you need to reach all of your partners and potential clients in an instant. 

You Can Take Advantage Of Our Business VoIP Services Today

When you run a business, you need to keep your technology up to date. QXC can help you get into the twenty-first century. It’s not a time to rely on clunky landline systems.

If you are ready to enjoy a whole new level of state of the art business VoIP services, contact us today to get a quote. We offer continuous customer support for all of your questions, comments, and concerns. 

We will be happy to give you all of the latest info concerning our VoIP phone systems. Let us know your business size, and goals; so we can determine the best system for your needs.

How to Find the Right Business Phone Service Provider

Whether your organization is looking for a traditional phone system or a VoIP phone service provider, you need a reliable partner who works to ensure your phone systems integrate seamlessly with your operations. In this post, we’ll take a look at what options you have, followed by what factors to consider as you search for an ideal partner.

Understanding Phone Systems

Before researching phone service providers, it helps to understand what’s available out there and how it might suit your needs and goals. In today’s market, you have three main options for your phone systems:

PBX

A private branch exchange (PBX) phone system operates via traditional phone lines. Voice signals are transmitted through phone lines, and the communication server is hosted and maintained at your facility. While providing a reliable platform that’s been used for decades, a PBX phone system lacks the flexibility and scalability that growth-oriented enterprises prioritize.

IP PBX/VoIP

An IP PBX or Voice over Internet Protocol (VoIP) phone system operates like a PBX system, but voice signals are transmitted over your internet connection instead of through traditional phone lines. Your IP PBX server can be hosted at your building, or a hosted PBX solution can be deployed remotely through a service provider. An IP PBX platform also lets you freely switch calls between VoIP and legacy phone users. One of the key benefits of an IP PBX solution is it allows seamless voice, video conferencing, and data integration for each of your users.

Virtual VoIP

A virtual VoIP solution allows your team to use your phone system without being tied to any specific hardware. Users place and receive calls through an internet browser, your service partner’s application, or right from their computers. Termed a “softphone,” virtual VoIP prioritizes mobility, flexibility, and scalability by enabling access to phone systems from any of the computers or mobile devices your team already uses. That way, they have access to the same robust calling features whether they’re in the office or across the globe. Just be aware that an internet connection is required to access and use the phone system.

Choosing the Right Phone Partner

Once you’ve gained a clearer idea of what phone system will work best for your organization’s needs, you can start researching service providers and requesting estimates. These key considerations can help you get the most out of your phone service partnership:

The Role of Your Existing Infrastructure

One of the first things you need to consider as you survey potential phone service partners is your own infrastructure. If your facility isn’t set up for a VoIP system, you’ll need to find a partner who can make the necessary infrastructure upgrades. Finding a partner who can provide a turnkey phone system solution can save you money in the long run while offering faster deployment timelines.

Your Growth Goals

Looking at the bigger picture, it can be helpful to establish one or more concrete goals you wish to achieve by adopting a new phone service platform. By having measurable objectives you can present to potential partners, you can understand precisely how they can help you achieve those goals and gauge which providers can help you do so most effectively.

If you’re a growth-oriented business, you need a phone service partner who’s prepared to keep up with your growth goals. Do they offer scalability and flexibility to ensure they never slow your team down? Clarifying your plans for growth upfront can help you determine if a phone provider can help prepare you for challenges today and tomorrow.

Essential Features

What features are most critical for your day-to-day operations? Make sure your phone partner can accommodate these features. If not, you can probably start crossing some providers off the list. At the same time, if they’re not willing to solve your team’s needs, that’s a fair indication they won’t offer the flexibility to work with your changing needs in the future.

VoIP Phone Services to Prepare You for Tomorrow

If you’re ready to empower your team with next-level phone system performance and functionality, get in touch with the experts at QXC today. For everything from turnkey fiber-optic network installations to high-speed internet and VoIP solutions, we’re here to streamline your communications platform, so your team can get more done in less time while preparing for the challenges of tomorrow.

Boca Raton VoIP | QXC Communications

The Top 10 Benefits of VoIP

If your business wants to streamline operations while taking advantage of the latest collaboration tools, a comprehensive Voice over Internet Protocol (VoIP) platform offers the flexibility and affordability you need to elevate productivity while preparing for tomorrow. More businesses are taking advantage of VoIP services as a more robust replacement for traditional business phone services. Here are ten key benefits businesses are experiencing by switching over to VoIP.

1. Save Money

If your team frequently makes long distance calls, you know how quickly they can add up and increase overhead. VoIP uses your Internet connection to place and receive calls, drastically reducing the cost per call. Transitioning your current phone systems to a VoIP phone solution can save your business money from day one by immediately decreasing operating expenses.

2. Mobility

Because a VoIP phone system runs over the Internet, your team can access your VoIP tools from anywhere with a network connection. Wherever work takes your team, they have access to your telecommunications systems and tools without ever being tied down to one physical location. At the same time, if your business moves buildings, you’ll be able to take your phone numbers and phone systems with you, making the transition as seamless as possible.

3. Scalability

A VoIP system doesn’t require traditional phone lines like legacy phone systems, so your organization can quickly add more phone numbers to your system as your userbase grows. If you’re a growth-oriented organization, a VoIP system has the on-demand scalability you need to ensure that your telecom platform never slows you down again.

4. Powerful Tools

A VoIP system comes with a number of integrated productivity tools like voicemail to email, call routing, call screening, virtual faxing, and click to call. With the latest productivity tools designed to work alongside your VoIP system, your team will be able to get more done in less time paired with the flexibility to focus on customer engagement.

5. Simplified Conferencing

A VoIP system pairs seamlessly with call conferencing and video conferencing platforms. As part of a unified communications platform, your VoIP and conferencing tools give your team access to the latest collaboration tools all in one place.

6. Crystal Clear Quality

HD voice has become standard for VoIP services, so your team can enjoy the best call quality available today while ensuring that your clients hear your message loud and clear.

7. Service Integration

A VoIP platform aligns perfectly with other productivity platforms like Microsoft Office as well as hands-free dialing and desktop sharing solutions to provide a centralized platform for day-to-day operations.

8. Improved Productivity

Because critical collaboration tools are consolidated on one platform, your team has everything they need in one place. By centralizing control, your team can streamline mission-critical tasks to get more done than ever before.

9. Solid Security

A VoIP phone system provides a more secure platform than traditional business phone systems. With the ability to encrypt sensitive voice traffic, VoIP security features protect your organization from eavesdroppers and cybercriminals looking to exploit your communication systems.

10. Auto Attendants

With integrated auto attendant functionality, a VoIP system allows you to prioritize the customer experience by ensuring that customers always have access to critical information. Even outside of regular business hours, automated assistants can be programmed to serve your customers anytime they call. At the same time, auto attendants lend an image of credibility to your business.

Boca Raton VoIP

Specializing in VoIP solutions for the Boca Raton region, QXC is here for all of your fiber optic network and communication needs. Get in touch with our team today, and we’ll explore how to prepare your organization for the challenges of tomorrow.