When we work with you to customize a network solution around your needs, we generally follow these fundamental steps:
1. Customer Service Agreement
We begin with a customer service agreement (CSA) that provides a broad list of our products and services along with estimated costs. That way, there are no hidden surprises down the road, and we all start off on the same page. You tell us what you need, and we give you an idea of how we can take care of those needs and how much it will end up costing.
2. Site Survey
At this point, we visit your facility to better understand your needs. We take the time to assess the estimates made in the CSA and build a more concrete plan for deployment. We then make edits if we end up needing to provide more customized services or infrastructure than first anticipated.
3. Planning and Design
If no additional planning is required, we jump right into delivering you network installation. If more planning is necessary, our team develops a detailed plan prior to installation. Meticulous planning helps us ensure that your project is deployed swiftly while staying within budget. Depending on your needs, we take care of permits and compliance requirements at this stage.
By the time we reach this step, the project’s expectations, goals, and needs have been clearly communicated. The time we spent planning frequently allows us to deploy network solutions in a matter of days or weeks. More customized solutions, however, may require more drawn-out timelines. At this point, we deliver on our promises.