Telecom Boca Raton
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Finding a Telecom Provider for Your Multifamily Unit

With limited options, you may have struggled with finding the ideal telecom service provider for your multifamily property in the past. As more vendors and services enter the market, there are more possibilities for your building than ever, but you need the knowledge to successfully navigate your options. In this post, we’ll explore some of the factors that are critical to the long-term success of your next telecommunication service partnership.

Understanding Agreements

The first factor to consider when it comes to establishing an agreement with a telecom provider is what they allow you to do and what they prevent. Here are the four general types of telecom service agreements.

Exclusive Agreements

When you enter into an exclusive telecom agreement, management deals with a single vendor for all of the telecom services provided at the property. An exclusive agreement prevents other vendors from offering services at your building. While this simplifies telecom management, it’s typically rare as it limits competition and options for residents.

Non-Exclusive Agreements

A non-exclusive agreement is essentially the opposite of an exclusive contract it allows multiple vendors to offer services at your building, and you can market all of them to your residents. Non-exclusive agreements are popular as they encourage competitive pricing along with more diverse options for your residents.

Bulk Agreements

A bulk agreement involves your organization purchasing telecom services in quantity at per-unit rates. By buying in bulk, you can pass cost savings onto your residents. These contracts only give residents one option for telecom, but they offer the most cost-effective agreement. Bulk deals are common at student or senior properties where budgeting trumps choice.

Access Agreements

With an access agreement, you do not market telecom services or work directly with any telecom providers. You merely provide them access to your facility and allow them to sell their services as they deem fit. However, an access agreement does not allow your organization to enjoy any of the revenue generated from telecom services at your building.

Incorporating Infrastructure

In order for a telecom provider to deliver services to residents, they need the requisite infrastructure to do so. As the industry continually evolves, telecom service providers frequently have fluctuating infrastructure requirements depending on the market and geographic location. While newer buildings often have the infrastructure required to support the latest telecom services, older buildings may require significant upgrades or retrofits.

Fiber to the Unit

If you’re interested in delivering the latest in high-speed connectivity to your residents, fiber-to-the-unit (FTTU) agreements offer one of the most cost-effective options for doing so. Your telecom partner installs fiber infrastructure at your building at no cost to you, thereby minimizing the capital expenditure required to upgrade to the latest communications services. While your provider owns the fiber network initially, you have the option to eventually buy them out or renegotiate contractual terms over time.

Long-Term Upgrades

If you’re looking for a longer-term fiber optic solution than FTTU, it’s worth considering investing in an infrastructure upgrade. Fortunately, the cost of fiber infrastructure upgrades has leveled out in recent years as the technology becomes more prevalent and older technologies are phased out. If you’re considering investing in fiber, now’s the time as prices remain stable with proven technology that’s here to stay.

Wireless and Cellular

If your building has common areas, you should consider offering public WiFi for the convenience of residents and visitors. You can work with telecom providers to find the most cost-effective solution for your facility. Another feature that’s becoming increasingly popular at multifamily developments is a localized cellular network that boosts mobile connectivity for your residents. While the initial investment is substantial, a dedicated cellular network can maximize resident satisfaction while attracting a new echelon of future residents.

Your Fiber-Focused Telecom Partner

At QXC, our team specializes in fiber-optic solutions designed to prepare your organization for the challenges of tomorrow. Whether you’re interested in FTTU or our telecom agreement opportunities, contact our team today to discover what fiber can do for you.

Boca Raton VoIP | QXC Communications
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The Top 10 Benefits of VoIP

If your business wants to streamline operations while taking advantage of the latest collaboration tools, a comprehensive Voice over Internet Protocol (VoIP) platform offers the flexibility and affordability you need to elevate productivity while preparing for tomorrow. More businesses are taking advantage of VoIP services as a more robust replacement for traditional business phone services. Here are ten key benefits businesses are experiencing by switching over to VoIP.

1. Save Money

If your team frequently makes long distance calls, you know how quickly they can add up and increase overhead. VoIP uses your Internet connection to place and receive calls, drastically reducing the cost per call. Transitioning your current phone systems to a VoIP phone solution can save your business money from day one by immediately decreasing operating expenses.

2. Mobility

Because a VoIP phone system runs over the Internet, your team can access your VoIP tools from anywhere with a network connection. Wherever work takes your team, they have access to your telecommunications systems and tools without ever being tied down to one physical location. At the same time, if your business moves buildings, you’ll be able to take your phone numbers and phone systems with you, making the transition as seamless as possible.

3. Scalability

A VoIP system doesn’t require traditional phone lines like legacy phone systems, so your organization can quickly add more phone numbers to your system as your userbase grows. If you’re a growth-oriented organization, a VoIP system has the on-demand scalability you need to ensure that your telecom platform never slows you down again.

4. Powerful Tools

A VoIP system comes with a number of integrated productivity tools like voicemail to email, call routing, call screening, virtual faxing, and click to call. With the latest productivity tools designed to work alongside your VoIP system, your team will be able to get more done in less time paired with the flexibility to focus on customer engagement.

5. Simplified Conferencing

A VoIP system pairs seamlessly with call conferencing and video conferencing platforms. As part of a unified communications platform, your VoIP and conferencing tools give your team access to the latest collaboration tools all in one place.

6. Crystal Clear Quality

HD voice has become standard for VoIP services, so your team can enjoy the best call quality available today while ensuring that your clients hear your message loud and clear.

7. Service Integration

A VoIP platform aligns perfectly with other productivity platforms like Microsoft Office as well as hands-free dialing and desktop sharing solutions to provide a centralized platform for day-to-day operations.

8. Improved Productivity

Because critical collaboration tools are consolidated on one platform, your team has everything they need in one place. By centralizing control, your team can streamline mission-critical tasks to get more done than ever before.

9. Solid Security

A VoIP phone system provides a more secure platform than traditional business phone systems. With the ability to encrypt sensitive voice traffic, VoIP security features protect your organization from eavesdroppers and cybercriminals looking to exploit your communication systems.

10. Auto Attendants

With integrated auto attendant functionality, a VoIP system allows you to prioritize the customer experience by ensuring that customers always have access to critical information. Even outside of regular business hours, automated assistants can be programmed to serve your customers anytime they call. At the same time, auto attendants lend an image of credibility to your business.

Boca Raton VoIP

Specializing in VoIP solutions for the Boca Raton region, QXC is here for all of your fiber optic network and communication needs. Get in touch with our team today, and we’ll explore how to prepare your organization for the challenges of tomorrow.

WiFi Optimization | QXC Communications
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WiFi Optimization

What strategies does your organization have in place to ensure that you’re maximizing the performance of your WiFi network? Chances are, you could be doing more to ensure your team has access to a high-performance wireless network at all times. Here are a few straightforward steps you can take to ensure that you’re getting the most out of your wireless infrastructure.

Assess Access Points

Whether you’ve already established the locations of your wireless access points, or you’re planning a new network setup, a wireless site survey can help you pinpoint optimal locations for wireless network components. Plan an optimized wireless layout that takes into account objects and barriers that may disrupt wireless signals like metal, glass, doors, or other electronics. Most routers direct signals at a downward angle, so elevating routers can boost signal performance while minimizing obstructions.

Depending on the size of your facility, a survey can be completed in anywhere from a day to a few days. With a plethora of WiFi analysis tools available today, a laptop, tablet, or smartphone can be transformed into a WiFi analysis tool that helps you identify WiFi problems, analyze signal strength, and find optimal channels and locations for your access points.

Make sure to perform your WiFi survey during a typical day at work with average levels of traffic and with furniture and structures in their usual places. That way, your team can paint a realistic picture regarding how your team uses the space to deliver measurable, real-world results. With wireless routers tuned to provide reliable, high-speed Internet access, a WiFi survey can add lasting value to your day-to-day operations.

Leverage (or Upgrade) Your Equipment

If you’re planning a wireless network setup or upgrade, it’s critical to ensure that you’re selecting enterprise-level hardware that’s built for a business environment. Unlike residential systems, business-grade WiFi hardware is designed to support anywhere from a dozen to a hundred simultaneous connections without slowing your team down. At the same time, enterprise-grade access points offer premium connectivity ranges that far surpass home network equipment.

If you already have wireless equipment, but you want to get more out of it, a managed WiFi service provider can help you leverage industry connection to get you the latest technology at the lowest price.

Quality of Service

A managed WiFi partner can tailor your wireless infrastructure to your business environment and even unique operations like running cloud-based applications and video conferencing. One step you can take on your own is to establish Quality of Service (QoS) priorities. QoS rules allow you to implement network guidelines that prioritize certain network activities over others. For example, if you don’t want video streaming to slow your network down, you can set your system up to prioritize file transfers and basic Internet access over YouTube. Nobody understands your team’s operations like you, and establishing QoS priorities ensures that your team always has high-speed access to the content they need.

Your Managed WiFi Partners

At QXC, we specialize in optimizing managed WiFi networks for the business environment. While there’s a lot you can do on your own to boost Internet speeds, there are some tasks that are better left to the professionals. Paired with fiber-optic capabilities, a managed WiFi platform can add lasting value to your operations while preparing you for the challenges of tomorrow.

If you’re interested in elevating network speeds to the next level with infrastructure built around your needs, contact our team today, and we’ll start working on a solution for you.